Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, and protect your information when you use our chat application (“Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
a. Account Information
We may collect your email address, phone number, and display name when you create an account to authenticate and identify you within the app.
b. Chat Data
We save chat data on our Flutter-based backend infrastructure. All messages are end-to-end encrypted, and we store encrypted message payloads only. We cannot read your messages.
c. Usage Data
We collect non-identifiable technical and usage data, including device type, app version, IP address, and timestamps, to improve the app’s performance and security.
3. How We Use Your Information
We use your information to:
Provide and maintain the chat service
Allow you to send and receive encrypted messages
Improve app functionality and user experience
Diagnose and resolve technical issues
Ensure user safety and prevent misuse
We do not sell your personal data to third parties.
4. Data Security
We protect your data by:
Encrypting all chat messages end-to-end, ensuring only you and the intended recipient can read your messages.
Using secure transmission protocols (HTTPS/TLS) for all data transfers
Continuously updating our security practices to address potential vulnerabilities
5. Data Retention
We retain your encrypted chat data and account information while your account remains active. You may delete your account at any time within the app, which will remove your account and associated encrypted chat data from our servers, subject to any legal obligations.
6. Sharing of Data
We may use third-party service providers (e.g., Firebase for hosting and authentication) to operate the Service. These providers only receive the data necessary to perform their services and are required to keep your data secure and confidential.
We may disclose information if required by law or in response to lawful requests by public authorities.
7. Children’s Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Request correction or deletion of your data
Object to or restrict processing of your data
Request a copy of your data in a portable format
You can manage or delete your data within the app settings where applicable.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app with the updated “Effective Date” at the top.
10. Contact
We do not provide direct contact details. If you have concerns about this Privacy Policy, you may uninstall the app and stop using the Service.